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Affordable Web Site Hosting Plan

Self-owned Web site hosted and developed by a partner. The whole e-Catalogue can be put onto the Web site at an affordable cost. The e-Catalogue is linked up with ERP system for direct integration.

Current E-commerce Implementation

Greenfield partners with South Smart Limited to produce a new and improved web site and e-catalogue. Improved user functions such as auto-updating, news, FAQs and contact forms allow users to have fulfilling experience on the Website.
Price is a crucial factor for Greenfield when considering deploying the ERP system, thus they selected a local and affordable version rather than international software. Below is the current status of ERP applications:

Hong Kong end-user department handles sales, accounting and shipping.

Factory in Guanlan adopts the production order module. Hong Kong colleagues will place an order and China counterpart will handle that order. The same software is installed in both Hong Kong and China. The SQL database is synchronized twice a day at noon and during 6:30-7:00pm. IDD dial-up line access is used instead of Internet Access, because the connection charge for Internet is more expensive in Mainland China.

Inventory module is not implemented yet because Greenfield lacks the human resource and capability to manage the relatively complex control procedures.

Importance of IT Solution Provider

When Greenfield introduced the ERP system in 2000, the software was not 100% suitable for the company. The IT solution provider handled all requests from Greenfield, ranging from color assortment, individual bar-code for different item/color combinations, and changes in database and reports. It took some time to handle those on-and-off changes, but it was a good process reengineering experience for the company. The re-engineering cost was well- managed and controlled by contractor as the maintenance contract was structured in terms of man-days under a packaged price.

Currently, e-commerce is used for internal/external communication and critical sales ordering cycle. Moreover, the recently developed Web site further enhance customer services by showing the production information on the Web, therefore customer can easily access the information. In future, customers can track the status of their ordered products over the Web. The current IT/e-commerce set-up is shown in Table 2.


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